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PHONE HOTLINE: +1 (866) 530-ISAM (4726)E-MAIL: info@isamgroup.com
CONTACT US
PHONE HOTLINE: +1 (866) 530-ISAM (4726)E-MAIL: info@isamgroup.com
CONTACT US

Oracle Audit Defense for Federal Institution

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INDUSTRY: Public Sector - Federal
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PRODUCT: Audit Defense
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SIZE: 16,000
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ESTABLISHED: 2017
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SAM TOOL USED: ServiceNow, SCCM
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VENDOR FOCUS: Oracle
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KPIS: Cost savings, hardware capacity growth, software functionality, and vendor audit success
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ISAM SERVICES UTILIZED: Audit defense and response

The Problem

The agency was nearing the end of an Oracle audit. Oracle wanted to close the audit with significant findings and the Agency was unclear how to proceed. The audit was based on data that was two years old, full of errors and neither side knew how to proceed.

Objectives

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Ensure compliance.
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Close a long-standing audit.
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Improve SAM process.
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Improve infrastructure position.

The Solution

ISAM combined its GreenbookSM software cost database with industry-leading consulting experience to create multiple ELPs. ISAM also provided project management to enable ongoing communication with regional offices. ISAM’s expertise was the difference when the agency closed its audit with positive findings and results.

Solution Approach

1
Review and analyze software contracts, POs, and Oracle CSIs.
2
Directed deployment tool utilization and reporting to ensure a complete Effective License Position.
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Request deployment data in the form of LMS script output and VCenter data.
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Request deployment data in the form of LMS script output and VCenter data.
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Meet with each office team to determine best course of action.
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Provided negotiation support as needed for Oracle.

Key Insights

Audits need to be monitored so that vendors don’t come to the wrong conclusion on their own.
Checking and reviewing audit results pays dividends long into the future.
Assessing a company’s Software Asset Management program for completeness, maturity, and results can help identify areas for improvement.
Negotiation support from experienced consultants can result in significant cost savings.

Results

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Closed an audit that had been ongoing for two years.

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Supported the acquisition of new technology that would not have been possible during the audit.

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Avoided millions of dollars in erroneous findings.

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Ensured old, unused software was no longer paid for or part of the inventory.

Real solutions, real stories, real success.

I appreciate the quick response.

Director, Enterprise Hosting